we work with all insurance companies
Roof INsurance claim process
The roof insurance claim process is often more challenging than homeowners expect, and many claims are delayed, reduced, or denied due to technical interpretations rather than the absence of legitimate damage. Insurance companies frequently rely on exclusions such as wear and tear, installation defects, or insufficient evidence to limit payouts—especially when storm damage is not clearly documented from the start. At Lion Guard Roofing, our insurance claim process is designed to counter these tactics with detailed inspections, time-stamped photo documentation, and scope-accurate reporting that aligns with insurance guidelines. We work to ensure roof damage caused by hail, wind, and severe weather is evaluated on its merits, not dismissed due to incomplete assessments or overlooked details. By following a structured, step-by-step approach and coordinating directly with the insurance adjuster when needed, we help homeowners protect their claim, reduce unnecessary pushback, and pursue a fair and accurate settlement.
Step 1: Call Lion Guard Roofing & Schedule Inspection
Step 2: Lets go over the report and decide if filing a claim makes sense
step 3: this is where the magic happens. we will put together a detailed forensic report in the same format the insurance company requires. miss filing often leads to delays and denials
step 4: file. Let's file your insurance claim via phone or virtually. we will the submit the proof pack to set the tone with the insurance company
step 5: if your insurance company sends an adjuster, we will meet them to ensure they document the same damage we did
step 6: approved! lets schedule your project. we can do this around your schedule. we have one year from the date of loss to complete your project.
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