Every inspection begins with an overall view of the property. We document roof slopes, exterior elevations, and surrounding conditions to establish context before focusing on specific areas. This step helps ensure findings are properly oriented and tied to the correct locations on the structure.

By starting with a full-property overview, we create a clear reference point for all documentation that follows.

We inspect roofing materials, siding, gutters, flashing, and roof penetrations for visible signs of damage. This includes fractured or creased shingles, lifted edges, granule loss, impact marks, and damage to soft metals.

Each area is evaluated carefully to determine whether conditions are consistent with storm-related damage or normal aging.

Single marks alone do not confirm a loss. We look for repeated damage patterns across slopes, elevations, and materials. Consistent patterning helps distinguish storm damage from foot traffic, installation defects, or wear and tear.

This step is critical in determining what likely caused the damage and whether it aligns with a specific weather event.

Accurate measurements and material details are recorded during the inspection. This includes roof dimensions, pitch, layer counts, material types, and accessory components.

Clear measurements and material documentation help ensure any recommended repairs or replacements are evaluated accurately and in compliance with building codes and manufacturer guidelines.

All findings are supported with clear, organized photo documentation. Photos are taken from multiple angles and distances to show both detail and context.

Documentation is compiled in a clear, professional format designed to explain what was observed and where it was found, without assumptions or exaggeration.

Once the inspection is complete, we explain the findings in plain language. Homeowners are shown what was documented, what likely caused it, and what options may be available.

Our goal is to provide clarity — not pressure — so homeowners can make informed decisions about their property.

Repair decisions are based on evidence, not opinions. Clear documentation helps ensure damage is evaluated fairly and repairs align with code and manufacturer requirements.

Filing an insurance claim should only be considered when documented evidence supports storm-related damage and it is in the homeowner’s best interest. Not every condition warrants a claim, and part of our inspection process is determining whether filing makes sense based on documented findings.

When a claim is appropriate, Lion Guard Roofing submits supporting documentation to the insurance carrier at the time the claim is filed. Providing clear evidence early helps establish the scope of damage, improves understanding of the loss, and supports accurate claim handling from the start.

Early documentation may help streamline the process by reducing uncertainty, minimizing delays, and allowing the carrier to establish appropriate reserves based on documented conditions. While coverage decisions and inspection requirements are always determined by the insurance company, submitting clear evidence upfront helps ensure the claim is evaluated with complete information.

Our role is to document accurately, explain options clearly, and help homeowners make informed decisions — not to encourage unnecessary claims.